Returns & Exchanges
At Hardwick & Sons, we take pride in the quality of our home goods and want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware, manuals, and accessories are included to qualify for a full refund.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, removing any previous shipping stickers.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, we will process your refund within 5-7 business days.